TheBigBakedBean wrote:I wouldn't say I hate them, but I disagree with the principle of the one that argues Macs are better because there aren't as many Mac viruses.
The reason there aren't many viruses that infect Macs is that it's inefficient to even write a virus for Macs since there just aren't that many Mac users out there.
If there was a 50/50 split between PCs and Macs in use in America, there'd be a 50/50 split in which platform viruses infect.
So they want more people to use Macs. But if the commercial works, they're going to have to go back and say, "well that was only true when noone had a Mac. Now that everybody does, yeah - there are plenty of viruses."
Exactly, they make it seem that Macs are impervious to any sort of bug. What annoys me are my friends who are Mac owners and chastise me for my dirty PC.
I'll probably buy a new computer in another year or so, and I will honestly consider the Mac, but it'll probably come down to price for me.
Why would I buy a Mac? Not because of those commercials and not because of it doesn't have as many viruses out there attacking them. Its because I'm sick of dealing with Dell's horrible HORRIBLE HORRIBLE tech support. I've only had to call twice but the last time I talked to 11 different people, 7 of which had thick Indian accents that I had trouble understanding. I was hung up on once. I called tech support who said it was a customer service problem who then transfered me back to tech support. And to top it all off, they never answered my #$*&! question! I actually had a buddy finally come over and fix my problem. After this whole incident I got a customer survey from Dell sent to me asking to assess my satisfaction. I pretty much tore them a new one, and for suggestions to how they can improve I wrote, "Move your tech support back to the US!" So I send that back and a day later I get a call from another yahoo in India for Dell asking me what didn't get fixed. I just told him to not call me again and hung up. Just a crappy experience all around.
I never deal with tech support for ANY company...besides Netgear. You HAVE to call netgear because they dont give you full instructions...long story, it's just their way of making sure you register your product because you can't call tech support unless it's registered.
Anyways, back to tech support. Tech support is nothing more than people pulled off the street reading a telemarketting script. If you have a problem they dont have a script for, they're lost because they're not allowed to think for themselves. If I have a problem with something, I work it out myself or I start hitting the tech message boards where I can get answers from people who actually know computers.
As for the commercials, luckily at the moment I have no tv so I haven't seen them. I know what they're talking about tho. Where you can run Windows on a Mac? First off, only geeks and nerds have a need for a dual OS system, unless you're in a professional environment. Secondly, that new feature by Mac isn't really trying to convert PC users. Sure, they'll try to drum up new business with it, but for the most part, that new feature is for hardcore Mac users who are tired of not getting to use all the neat new toys that are built for PCs only.
Though you guys make it seem like no one has a mac. I have nothing against PCs, in fact I have one in the other room still hooked up, but I just like my mac a lot better.
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mysticphysh wrote:Tech support is nothing more than people pulled off the street reading a telemarketting script. If you have a problem they dont have a script for, they're lost because they're not allowed to think for themselves. If I have a problem with something, I work it out myself or I start hitting the tech message boards where I can get answers from people who actually know computers.
Most tech support is currently be outsourced to India, and yes, tech support centers are big call centers where none of the people are actually trained technicians, but rather have to follow a trouble-shooting script that pops up on screen and they may be working for 10 companies at a time - computers, phone, etc.
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mysticphysh wrote:Tech support is nothing more than people pulled off the street reading a telemarketting script. If you have a problem they dont have a script for, they're lost because they're not allowed to think for themselves. If I have a problem with something, I work it out myself or I start hitting the tech message boards where I can get answers from people who actually know computers.
Most tech support is currently be outsourced to India, and yes, tech support centers are big call centers where none of the people are actually trained technicians, but rather have to follow a trouble-shooting script that pops up on screen and they may be working for 10 companies at a time - computers, phone, etc.
Actually, you get more intelligent people if you get somebody in India. My wife works for Convergys, which does the customer service for DirecTv, along with a bunch of other companies, but she is only with the DirecTv contract. Anyways, she was telling me that they hire people in India with PhDs because they are one of the best paying companies in India....now understanding them is a whole other story!
Going off topic here, but this past December, we took a vacation on Delta. We have a 4 yr old, so I wanted to make absolute sure that our 3 seats were together, not seperated by an isle. I called before we left and got somebody in India who assured me the seats were all together. Guess what we found out when we got our tickets. Seperated by an isle, which means my wife and daughter had to sit with a stranger and I had to sit with 2 strangers.
On the return flight I called the night before and got another indian who, once again, assured me all the seats were together, not seperated by an isle. I called once again in the morning before the flight and for a change got an american, who assured me that all the seats were together not seperated by an isle. When we were checking in, I asked the lady at the ticket counter if the seats were seperated by an isle and she said they were not. We get on the frickin plane and guess what!!!
in the span of a week and a half, I was lied to by Delta 4 times! No wonder they're going under.
There was recently a challange on the internet where I guy wanted to see how easy it was to hack Mac's OSX. Some guy had it down within 30 minutes, because there are so many security holes.
http://www.zdnet.com.au/news/security/s ... 748,00.htm
Atog wrote:There was recently a challange on the internet where I guy wanted to see how easy it was to hack Mac's OSX. Some guy had it down within 30 minutes, because there are so many security holes. http://www.zdnet.com.au/news/security/s ... 748,00.htm
The Mac developers have been aware of stuff like this for some time, but don't have to rush to make updates like the Windows team. Mac's "security" relies on their unpopularity.
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by knapplc » Tue Jun 13, 2006 10:26 am 
actually I have 2 macs 
