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Need Some Help

Postby steelers39 » Sun Aug 20, 2006 2:32 pm

OK guys, here is the problem... I had originally downloaded Photoshop 7 and it was working fine for me and then one day when I tried to open a file it suddenly just closed the program and from then on I was not able to open any files. Yesterday I just downloaded Photoshop CS to see if that would work, but it's the same deal. I open it and the main screen loads fine but once I go to open anything, it automatically closes. Anyone have an idea what the problem is?? I'd really like to fix this so that I can get back to making sigs. Thanks alot ;-D
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Postby steelers39 » Sun Aug 20, 2006 8:14 pm

Anyone??
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Postby washamur » Sun Aug 20, 2006 9:10 pm

Did you uninstall PS7 before installing CS?

If not .. uninstall everything and try installing CS cleanly.

If you have brushes or any other add-ons you done want to lose, you'll need to back those up before uninstalling.
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Postby steelers39 » Sun Aug 20, 2006 10:03 pm

Yes, I uninstalled Photoshop 7 and then cleanly installed Photoshop CS afterwards... I guess I will try that with the brushes. Thanks washamur ;-D
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Postby washamur » Sun Aug 20, 2006 11:31 pm

The only other thing will be the trial period is expired ... you'll have to find a way past that.

Backing up the brushes wont do anything ... I was just suggesting you do that before uninstalling, so you didn't lose them.
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Postby steelers39 » Sun Aug 20, 2006 11:40 pm

I think you may be right.. I had Photoshop 7 for about a month so that could be a possibility but wouldn't the trial start over with a new version and a new serial number??
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Postby washamur » Sun Aug 20, 2006 11:43 pm

Not necessarily ... there may be some remains of Adobe somewhere, and when you install CS, it picks that up. Showing you've used the full 30-trial.
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Postby steelers39 » Mon Aug 21, 2006 1:30 am

Yea, I see what you're saying.. I'm just going to try to find all adobe files and completely remove everything and then try to re-install CS afterwards...
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