That is an AWFUL act and utter stupidity on the part of the parties involved.
The lady's fiance--WHAT ARE YOU?????? STUPID??? Look, no cop is going to tell you to do something like that. None, anywhere, no matter what. If they did, they aren't a cop anymore. I guarantee it.
The store manager--How could she just say through the whole thing that the cops were on their way?????? Something is wrong with this ladies testimony.
The other people called in that didn't participate--Kudos to you for not participating and realizing the stupidity of the situation, but DANG, HELP THE LADY!!!!! I mean, I would have been like, hey, clothes or no clothes, you have got to get out of this situation. I don't care, give her you shirt or somehting, but GET her OUT!!!
That is an absolutely sickening story and if I were in that store and knew that was going on, I, and I believe most everybody else here, would have had that lady out of there sooner than she actually was.