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Verizon DSL question

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Verizon DSL question

Postby SeaWolf » Wed Jan 31, 2007 9:49 pm

The family chipped in and purchased a new computer for our grandma. We are going to hook her up with Verizon DSL service. Being that I was the one who would be hooking up the DSL I wanted to call in the order. Grandma is very independent and did it herself, without us knowing. She was told that Verizon DSL comes with a security package. Well I called today to see what kind of package it is (Antivirus, Firewall, Popup blocker, etc) and who it's through (McAfee, Norton, etc). The employee who I spoke to told me Verizon has their own security system and it's not affiliated with any other company. The fact the Verizon has it's own security software scares me.

Does anyone who has Verizon DSL use this Verizon Security software? If so what do you think? Is it worth $4.99 a month? I am reluctant to use this, but wanted to see what others think. I have McAfee at home and have been satisfied with that and was going to purchase it, until I heard about this Verizon Security software.

I know there is an old thread about Antivirus programs, but that thread doesn't address the Verizon Security software question.
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Re: Verizon DSL question

Postby joelamosobadiah » Thu Feb 01, 2007 12:41 am

SeaWolf wrote:The family chipped in and purchased a new computer for our grandma. We are going to hook her up with Verizon DSL service. Being that I was the one who would be hooking up the DSL I wanted to call in the order. Grandma is very independent and did it herself, without us knowing. She was told that Verizon DSL comes with a security package. Well I called today to see what kind of package it is (Antivirus, Firewall, Popup blocker, etc) and who it's through (McAfee, Norton, etc). The employee who I spoke to told me Verizon has their own security system and it's not affiliated with any other company. The fact the Verizon has it's own security software scares me.

Does anyone who has Verizon DSL use this Verizon Security software? If so what do you think? Is it worth $4.99 a month? I am reluctant to use this, but wanted to see what others think. I have McAfee at home and have been satisfied with that and was going to purchase it, until I heard about this Verizon Security software.

I know there is an old thread about Antivirus programs, but that thread doesn't address the Verizon Security software question.


While I don't have any experience with Verizon in particular, I do know that in general, the included security with the ISP tends to be safe, secure, and pretty good. ;-D

Since it is for your grandmother, I would say go for it. It will most likely be easy to use, have good support, and be secure. If it was me, I go with free stuff, but not for my grandmother. Too much work to keep it up to date. ;-D
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Re: Verizon DSL question

Postby Kilroy » Thu Feb 01, 2007 2:55 am

joelamosobadiah wrote:
SeaWolf wrote:The family chipped in and purchased a new computer for our grandma. We are going to hook her up with Verizon DSL service. Being that I was the one who would be hooking up the DSL I wanted to call in the order. Grandma is very independent and did it herself, without us knowing. She was told that Verizon DSL comes with a security package. Well I called today to see what kind of package it is (Antivirus, Firewall, Popup blocker, etc) and who it's through (McAfee, Norton, etc). The employee who I spoke to told me Verizon has their own security system and it's not affiliated with any other company. The fact the Verizon has it's own security software scares me.

Does anyone who has Verizon DSL use this Verizon Security software? If so what do you think? Is it worth $4.99 a month? I am reluctant to use this, but wanted to see what others think. I have McAfee at home and have been satisfied with that and was going to purchase it, until I heard about this Verizon Security software.

I know there is an old thread about Antivirus programs, but that thread doesn't address the Verizon Security software question.


While I don't have any experience with Verizon in particular, I do know that in general, the included security with the ISP tends to be safe, secure, and pretty good. ;-D

Since it is for your grandmother, I would say go for it. It will most likely be easy to use, have good support, and be secure. If it was me, I go with free stuff, but not for my grandmother. Too much work to keep it up to date. ;-D


Agreed. While there are plenty of less expensive (by which I mean free) security packages you can "assemble" yourself the best bet for your grandma is a package that's as low-maintenance as possible, and the in-house one is likely your best bet there.
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Postby moonhead » Thu Feb 01, 2007 12:33 pm

eh. most of the time with ISPs they are just making sure you don't infect their servers. They really do a piss poor job of making sure their customer's pc is protected. The fact that they told you that it was their own suite makes me think that pieced together something from (just a guess) AVG (anti-virus), zone alarm (firewall), lava soft (spyware removal), and maybe some free parental control type junk. But for the most part they are just covering their own systems, not yours. So be skepticala when you hear an ISP boasting about internet security. It is mainly on their side. And it is usually just so you don't have infected email on their web server/mail server.
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Postby josebach » Thu Feb 01, 2007 2:33 pm

I think McAffee and Norton are only around $50 - $60 for the whole year which is also only about $5.00 a month. I'd probably go with a proven product like those guys than with some phone company's software. Then again, Verizon is a pretty big company, so maybe it's ok. I'd do a little more research online before I decide.

I have Comcast high speed and they actually give you free McAfee for no extra charge. I thought that was a pretty sweet deal.
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Postby BGbootha » Thu Feb 01, 2007 3:27 pm

I am not sure, I use Comcast high-speed and it comes with a full version of McAffee. I wouldn't worry about it too much. I mean not to stereotype, but I doubt Grandma is going to be downloading with Limewire or trying to steal free porn. :-o

Found this website that lays it out.
http://surround.verizon.net/Shop/Intern ... Suite.aspx

Looks pretty clean cut,
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Postby SeaWolf » Thu Feb 01, 2007 7:16 pm

josebach wrote:I think McAffee and Norton are only around $50 - $60 for the whole year which is also only about $5.00 a month. I'd probably go with a proven product like those guys than with some phone company's software. Then again, Verizon is a pretty big company, so maybe it's ok. I'd do a little more research online before I decide.

I have Comcast high speed and they actually give you free McAfee for no extra charge. I thought that was a pretty sweet deal.


I have Comcast and get the McAfee free. I'm also a Verizon employee and don't trust my own company. I only have Verizon Wireless. Internet, cable, & phone I get from Comcast. If you only knew what I knew about Verizon.

BGbootha wrote:I am not sure, I use Comcast high-speed and it comes with a full version of McAffee. I wouldn't worry about it too much. I mean not to stereotype, but I doubt Grandma is going to be downloading with Limewire or trying to steal free porn. :-o

Found this website that lays it out.
http://surround.verizon.net/Shop/Intern ... Suite.aspx

Looks pretty clean cut,


Thanks for the link. ;-D
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Postby josebach » Thu Feb 01, 2007 7:29 pm

SeaWolf wrote:
josebach wrote:I think McAffee and Norton are only around $50 - $60 for the whole year which is also only about $5.00 a month. I'd probably go with a proven product like those guys than with some phone company's software. Then again, Verizon is a pretty big company, so maybe it's ok. I'd do a little more research online before I decide.

I have Comcast high speed and they actually give you free McAfee for no extra charge. I thought that was a pretty sweet deal.


I have Comcast and get the McAfee free. I'm also a Verizon employee and don't trust my own company. I only have Verizon Wireless. Internet, cable, & phone I get from Comcast. If you only knew what I knew about Verizon.

BGbootha wrote:I am not sure, I use Comcast high-speed and it comes with a full version of McAffee. I wouldn't worry about it too much. I mean not to stereotype, but I doubt Grandma is going to be downloading with Limewire or trying to steal free porn. :-o

Found this website that lays it out.
http://surround.verizon.net/Shop/Intern ... Suite.aspx

Looks pretty clean cut,


Thanks for the link. ;-D


I have Verizon wireless and have never had any problems. I get charged correctly and my service is good. Couldn't ask for anything more. As far as your Grandmother's internet is concerned... if you don't trust them, go with McAfee.
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Postby SniperShot » Thu Feb 01, 2007 7:39 pm

Make sure you have a decent router that masks your address. Most have firewalls built in. $29.95 gets you ample technology from Linksys. As far as setting it up it's almost as easy as plugging in the wires and connecting it to your computer. The beauty of plug-and-play. most come with a CD of installation software and directions in how to access settings and stuff. (Usually though a web browser, all you have to do is type in your routers IP and wala.)

As far as virus software, I actually tend to recommend the free 3rd party sweepers. Ad-Aware is a must but that's for spyware. For a virus scanner I'd go with Panda It's a much less known antivirus program which is exactly what you want. They used to be totally free but I'm pretty sure it's a one time purchase instead of the constant renewal crud you have to go through with NOrton and Macafee. (Either way it should be cheaper)

My Moms computer got hit hard 2 years ago. The virus was programmed to crap Norton totally out and keep it from running at all even in SAFE MODE. Lost too much data it was sad. All from downloading a simple .com file. In fact com files usually contain antivirus stuff used by Norton and Macafee which is probably what the email said. "Urgent patch needed for your norton blah blah... download and run this patch!!" People send out emails trying to look like some Norton Exec. It's crazy.

I would not trust Verizon security. But I like to do everything on my own just so I know exactly whats going on. In this case the $4.99 might be worth it.
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Postby beanoX3 » Fri Feb 02, 2007 8:07 pm

SniperShot wrote:Make sure you have a decent router that masks your address. Most have firewalls built in. $29.95 gets you ample technology from Linksys. As far as setting it up it's almost as easy as plugging in the wires and connecting it to your computer. The beauty of plug-and-play. most come with a CD of installation software and directions in how to access settings and stuff. (Usually though a web browser, all you have to do is type in your routers IP and wala.)

As far as virus software, I actually tend to recommend the free 3rd party sweepers. Ad-Aware is a must but that's for spyware. For a virus scanner I'd go with Panda It's a much less known antivirus program which is exactly what you want. They used to be totally free but I'm pretty sure it's a one time purchase instead of the constant renewal crud you have to go through with NOrton and Macafee. (Either way it should be cheaper)

My Moms computer got hit hard 2 years ago. The virus was programmed to crap Norton totally out and keep it from running at all even in SAFE MODE. Lost too much data it was sad. All from downloading a simple .com file. In fact com files usually contain antivirus stuff used by Norton and Macafee which is probably what the email said. "Urgent patch needed for your norton blah blah... download and run this patch!!" People send out emails trying to look like some Norton Exec. It's crazy.

I would not trust Verizon security. But I like to do everything on my own just so I know exactly whats going on. In this case the $4.99 might be worth it.

That happened to me too, about 8 years ago. I used to have Norton, and everything was fine until a virus hit it. My computer was going all nuts, and Norton was coming up clean. Finally, I went out and bought TrendMicro's software and it found 3 viruses (or virii?) inside Norton. Nowadays, I use AVG and the free scans from PandaSoft and TrendMicro. There's a lot of good alternatives out there that don't require the monthly subscription fees.


But something to consider for later, is to buy a Mac for your grandma. Eliminates all sorts of potential problems with just one overpriced purchase.
(Ugh, I feel dirty for having recommended a Mac. !+) )
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