sox 06 wrote:I thought I read somewhere that Xbox isn't doing the "send a box and you send the Xbox back" repair thing anymore. I might be wrong but if they do still do that I think you only send in the actual Xbox and you keep all of your accessories (controllers, harddrives, memory cards etc.). I might be wrong but I'm pretty sure that's the case.
However, if you were to keep your hard drive, wouldn't you have to open up your 360? In that case, your warranty would become void.
Just press the button on top of the harddrive that is located on the top of the 360 and it pops right off.
Thanks moon and sox, I didn't realize that the hard drive came off so easily.
Obviously, I hope that my 360 doesn't fail, but I should be fine if it does. Judging by the advice given here, it seems as if all I would have to do is pop my hard drive off and send in the 360 for repairs.
Karoz wrote:Thanks moon and sox, I didn't realize that the hard drive came off so easily.
Obviously, I hope that my 360 doesn't fail, but I should be fine if it does. Judging by the advice given here, it seems as if all I would have to do is pop my hard drive off and send in the 360 for repairs.
Not a bad idea, but I would have just bought a memory card, put the info on the card and get a brand new xbox. Less chance it will break again. And the cost is prolly about the same.
Well after a little more than a year, my 360 got the three red lights. Its still under warranty but I have to do this "send a box, then send in my 360, recieve a gift certificate and then go to Circuit City and use that gift certificate to buy a new 360 ." foolishness. I also read in the warranty info that I need to send in all of the accessories, including my hard drive, which I am not too pleased about at all
sox 06 wrote:Well after a little more than a year, my 360 got the three red lights. Its still under warranty but I have to do this "send a box, then send in my 360, recieve a gift certificate and then go to Circuit City and use that gift certificate to buy a new 360 ." foolishness. I also read in the warranty info that I need to send in all of the accessories, including my hard drive, which I am not too pleased about at all
That sucks. My 360 screwed up, but thankfully it was under warrinty with best buy, so I was able to go to the store with it and get a new one in the same day and they let me keep my hard drive.
sox 06 wrote:Well after a little more than a year, my 360 got the three red lights. Its still under warranty but I have to do this "send a box, then send in my 360, recieve a gift certificate and then go to Circuit City and use that gift certificate to buy a new 360 ." foolishness. I also read in the warranty info that I need to send in all of the accessories, including my hard drive, which I am not too pleased about at all
That sucks. My 360 screwed up, but thankfully it was under warrinty with best buy, so I was able to go to the store with it and get a new one in the same day and they let me keep my hard drive.
That's what I thought I was going to be able to do with Circuit City's warranty that I paid an extra $80 for. But when I went there with my 360, receipt and warranty info, the person said to call this 1-800 number and now I'm still waiting for the shipping label to show up. Then I have to go to the UPS store, PAY for a box to ship it in then wait probably another 5-7 days for them to send me a gift certificate. Then I can drive over to CC and buy another one
I've been kicking back and forth the idea of a 360 or PS3, both for the HD players they include and to get back into console games. I've heard from several friends who have also had problems with their 360's as described in this thread... is it all that common or are these just the exceptions we're hearing about?
I've been leaning towards a 360, but the majority of my friends have PS3 so there's the online play with them to consider as well. If the 360 has hardware issues that'll definitely influence my decision.
scottaa1 wrote:I've been kicking back and forth the idea of a 360 or PS3, both for the HD players they include and to get back into console games. I've heard from several friends who have also had problems with their 360's as described in this thread... is it all that common or are these just the exceptions we're hearing about?
I've been leaning towards a 360, but the majority of my friends have PS3 so there's the online play with them to consider as well. If the 360 has hardware issues that'll definitely influence my decision.
I had the one that is now broken for a little over a year with no problems, until now. When it was working, I loved it. But, keep this in mind. If you do a Google search, there are some links that say the failure rate of 360's is around 30-33%. The newer ones have some kind of new design/chip that should reduce this rate, that's what they say at least. My advice, if you're going to get one, shell out the money for the longer warranty.
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by moonhead » Tue May 22, 2007 2:42 am 
." foolishness. I also read in the warranty info that I need to send in all of the accessories, including my hard drive, which I am not too pleased about at all 
