scottaa1 wrote:Do they have a support line you can call? I'd give that a try. Also, search around the Internet for reviews on the TV, see if anyone else has had similar problems.
Also, have you noticed an 'excessive' heat coming from the vents? And if you turn it off for a while (say, to let it cool down) does the picture come back up and then go black? If you turn it off and then right back on, is there a picture or just a dark screen?
I tried it in the morning, then left my apartment for a few hours and then tried it again when I came back. It seems to do the same thing every time I turn it on, a picture will show for a couple of seconds be then it just goes black.
Yesterday, I noticed that it comes with a screen saver that activates when you pause a DVD for more than a minute or two. The screen saver plays on a blue screen with the letters "DVD" floating around it. I also noticed that the screen saver will only play for a few minutes then the screen goes black until you press play to resume the DVD.
It seems like the screen saver may be stuck on right now and, from the user guide, I know that there is a way to disable it, but since I only have an image for a few seconds I don't have enough time to use the menus to turn it off.