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best one in awhile

Postby Canadian Seahawk » Sat Jan 31, 2004 8:35 pm

CUSTOMER SERVICE CALL

This has got to be one of the funniest I've heard of in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Help line which was transcribed from a recording monitoring the customer care department. Needless to say the Helpdesk employee was fired; however, he/she is currently suing the Word perfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee (now I know why they record these conversations)!

"Ridge Hall computer assistance; may I help you?"
"Yes, well, I'm having trouble with WordPerfect."
"What sort of trouble?"
"Well, I was just typing along, and all of a sudden the words went away."
"Went away?"
"They disappeared."
"Hmm. So what does your screen look like now?"
"Nothing."
"Nothing?"
"It's blank; it won't accept anything when I type."
"Are you still in WordPerfect, or did you get out?"
"How do I tell?"
"Can you see the C: prompt on the screen?"
"What's a sea-prompt?"
"Never mind, can you move your cursor around the screen?"
"There isn't any cursor: I told you, it won't accept anything I type."
"Does your monitor have a power indicator?"
"What's a monitor?"
"It's the thing with the screen on it that looks like a TV. Does it
have a little light that tells you when it's on?"
"I don't know."
"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"
"Yes, I think so."
"Great. Follow the cord to the plug, and tell me if it's plugged into the wall."
"Yes, it is."
"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?
"No."
"Well, there are. I need you to look back there again and find the other cable."
"Okay, here it is."
"Follow it for me, and tell me if it's plugged securely into the back of your computer."
"I can't reach."
"Uh huh. Well, can you see if it is?"
"No."
"Even if you maybe put your knee on something and lean way over?"
"Oh, it's not because I don't have the right angle -- it's because it's dark."
"Dark?"
"Yes, -the office light is off, and the only light I have is coming in from the window."
"Well, turn on the office light then."
"I can't."
"No? Why not?"
"Because there's a power failure."
"A power... A power failure? Aha, Okay, we've got it licked now. Do you still have the boxes and manuals and packing stuff your computer came in?"
"Well, yes, I keep them in the closet."
"Good. Go get them, and unplug your system and pack it up just like it was when you got it. Then take it back to the store you bought it from."
"Really? Is it that bad?"
"Yes, I'm afraid it is."
"Well, all right then, I suppose. What do I tell them?"
"Tell them you're too stupid to own a computer."
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Postby terpfan » Sat Jan 31, 2004 9:22 pm

hahahaha!! u cant fire that guy! who could pass up an oppurtunity like that? :-D
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Postby deftdelivery » Sat Jan 31, 2004 10:24 pm

LMAO...what an oblivious idiot!

That guy needs to go into the customer help HALL OF FAME
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Postby CKY_ROX » Sat Jan 31, 2004 11:58 pm

hahaha, thats a great ender. there are soo many people like that
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Postby moochman » Sun Feb 01, 2004 12:58 am

LMAO! Lots of people have been fired for saying less funny things than that.
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Postby Homeless » Sun Feb 01, 2004 1:16 am

LOL, an oldie but still funny ;-D
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Postby Purple_Pride » Sun Feb 01, 2004 7:50 am

how does a guy like that tie his own shoes or wipe his own.... nevermind. ;-D
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Postby mannubhai » Sun Feb 01, 2004 8:06 am

moochman wrote:LMAO! Lots of people have been fired for saying less funny things than that.


Damn..get fired for being funny. :-t
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Postby Strider » Tue Feb 10, 2004 10:39 am

what a stupid idiot.....i bet he is blond
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Postby Roseman » Tue Feb 10, 2004 3:05 pm

LMAO that was great I would have promoted the guy to CS supervisor right there!!!!!!
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